Shipping policy

Shipping Policy

Thank you for shopping with Carton Cabana. We’re committed to getting your order to you as quickly and safely as possible.

Processing Times

All orders are processed within 1–3 business days. During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Australia: 3–10 business days
• International: 7–21 business days

Please note that shipping times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Damaged or Lost Packages

If your order arrives damaged or goes missing in transit, please contact us as soon as possible and we’ll work with the shipping carrier to resolve the issue.

Contact Us

For any shipping questions, please contact our support team and we’ll be happy to help.